Disclaimer

1.Disclaimer

All information, trademarks, logos, graphics, videos, audio clips, links and other items appearing on this website (‘Information’) are for reference only and is subject to change at any time without prior notice and at the discretion of Lintex Industrial Ltd. (hereinafter ‘Lintex’, ‘the company’, ‘us’, ‘we’ or ‘our’). Whilst Lintex endeavors to ensure the accuracy of the Information on this website, no express or implied warranty is given by Lintex to the accuracy of the Information. Lintex shall bear no responsibility for any incorrectness or leakage.

Lintex shall not be liable for any damages (including but not limited to computer virus, system problems or data loss) whatsoever arising in using or in connection with the use of this website by any party. There may be links in this area, which allow you to visit the websites of other companies. These websites are not controlled by Lintex. Lintex will bear no responsibility and no guarantee to whatsoever Information displayed at such sites. Hyperlinks to other websites are at your own risk.

2.Copyright

All Information in the website is the exclusive property of Lintex, and it is under the protection of intellectual property laws and rights (including without limitation laws protecting copyright). Unauthorized use of any Information in the website is an infringing act under the laws and rights. All Information (in whole or in part) of the website may not be used, copied, sold, transmitted, modified, published, stored or otherwise exploited, for any purpose without our express consent.

3.Limitation of Liability

In no event shall Lintex be liable to you or to any other party for any loss or damage whatsoever or howsoever caused directly or indirectly in connection with your access to or use of this website, the content thereon or any goods, materials or services available therefrom, whether based in contract, tort and whether negligent or otherwise. Without limiting the generality of the above, under no circumstances shall Lintex be liable for any incidental, special or consequential damages including without limitation any loss in profits, business interruption, loss of business information or any other pecuniary loss, personal injury or death that result from your access to or use of this website.

4.General Indemnity

You agree to defend, indemnify and hold Lintex harmless from any losses, claims, liabilities, damages, demands, costs and expenses (including all legal fees), incurred or suffered by us in connection with or arising from your breach of the Disclaimer and/or your use of our websites or services.

5.Governing Law

The Disclaimer contained in the website shall be governed by and interpreted in accordance with the laws of Hong Kong Special Administrative Region. You agree to submit to the non-exclusive jurisdiction of the Hong Kong Special Administrative Region courts.

6.Update of Disclaimer

Lintex reserves the right to update the Disclaimer at any time with or without prior notice, all changes are effective immediately upon posting to the website. You are hereby invited to check the Disclaimer each time you visit the website. Your continued use of the website thereafter constitutes your agreement to all such changes

If there is any inconsistency or conflict between English and Chinese version of this disclaimer, the English version shall prevail.

Terms of Use

1.These Terms of Use

(a) Please read these Terms of Use carefully as they apply to your use of this Internet site (“Site”). By using the Site, you agree to be bound by these Terms of Use.
(b) We technically operate the Site. However, we exercise no editorial control over some of the Content on the Site and in some cases, other parties provide the Content on the Site or operate parts of the Site or other Internet sites you may view or access through the Site (“Third Party Providers”).
(c) We may revise these Terms of Use from time to time by updating this posting. The revised terms will take effect when they are posted.

2. Registration

(a) You may be required to register with us in order to access certain parts of the Site (“Sub-Portal”). Where you are required to register:

(i) you must provide us with accurate, complete and updated registration information;
(ii) you must safeguard any user name and password which we provide to you; and
(iii) you authorise us to assume that any person using the Site with your user name and password is either you or is duly authorised to act for you.

(b) You acknowledge that your use of some Sub-Portals may be governed by additional terms and conditions. Where this is the case, you will be notified accordingly, and those additional terms and conditions:

(i) will apply to your use of such Sub-Portal in addition to these Terms of Use; and
(ii) will prevail over these Terms of Use to the extent of any inconsistency.

3. Services

(a) You acknowledge that we may, at our sole discretion and with or without notice:

(i) vary the Site or any part of the Site (including any Sub-Portal for which you are required to register); and
(ii) modify or discontinue this Site, any part of the Site and the services available on it.

4. Fees

(a) We reserve the right at any time to:

(i) charge fees; and
(ii) vary or amend the terms and conditions which cover such fees, for access to or use of all or some parts of the Site.

(b) The introduction of charges or amendments to terms and conditions referred to in Clause 4(a) will be treated as (at our sole discretion):

(i) amendments to these Terms of Use; or
(ii) the introduction of, or amendments to, terms and conditions which govern a Sub-Portal, and you will be notified and bound by those new or amended terms and conditions accordingly.

5. Site Content

(a) You acknowledge that Content on the Site is subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”). Unless you are expressly authorised by law, you must not yourself, or participate in or permit any other person, to, directly or indirectly:

(i) sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, repost or otherwise use any of the Content in any way for any public or commercial purpose without our prior written consent;
(ii) use any Content on any other web site or in a networked computer environment for any purpose;
(iii) reverse engineer any Content consisting of downloadable software; or
(iv) otherwise infringe the Intellectual Property Rights of any person in using the Site or any Content.

(b) Nothing you do on or in relation to the Site will transfer any Intellectual Property Rights to you or licence you to exercise any Intellectual Property Rights unless this is expressly stated.

6. Your Use of the Site

(a) You must not Post any Content that:

(i) you do not have the right to post;
(ii) is defamatory or in contempt of any legal or other proceedings;
(iii) is misleading or deceptive;
(iv) incites hatred or discrimination against any group of persons being a group defined by reference to colour, race, sex, sexual orientation, political inclination, origin, nationality or ethnic or national origins；
(v) denounces religious or political beliefs;
(vi) includes religious or political material which is or is likely to be offensive;
(vii) is indecent, obscene, vulgar, pornographic, offensive or of doubtful propriety;
(viii) is of a menacing character;
(ix) is likely to cause annoyance, inconvenience or anxiety;
(x) is likely to encourage crime, public disorder, violence or hatred;
(xi) is likely to damage public health, safety or morals;
(xii) infringes any copyright, trade mark, patent or other Intellectual Property Right of another party;
(xiii) contains any unsolicited or unauthorized advertising or promotional material;
(xiv) contains viruses or similar software or data which is designed to interrupt, destroy or limit the functionality of any computer software or hardware; or
(xv) impersonates any person or misrepresents your relationship with any party.

(b) You must not:

(i) disrupt or interfere with the Site or servers or other software, hardware or equipment connected to or via the Site;
(ii) violate any Applicable Law relating to your use of the Site; or
(iii) collect or store personal data about other users of the Site, unless in accordance with the Application Law.

7. Other User Content

(a) The Site may contain Content uploaded, posted, emailed or otherwise electronically transmitted (“Posted”, and to “Post” shall be construed accordingly) by users of the Site, including you (“User Content”).
(b) We do not monitor or exercise editorial control over User Content. However, we reserve the right:

(i) to access or examine any User Content; and
(ii) at our discretion move, remove or disable access to User Content which we consider, in our sole opinion to breach any Applicable Law or to be otherwise unacceptable.

(c) In relation to any Content Posted by you, you grant us a perpetual, irrevocable, royalty-free licence throughout the world to use, reproduce, modify, adapt, publish, translate, sublicense, create derivate works from, incorporate in other works (whether electronic or not), distribute, perform and display such Content, whether in whole or in part.
(d) You acknowledge that we may remove Content Posted by you in accordance with any applicable guidelines, such as guidelines relating to period of storage or the maximum disc space which is allotted to you.

8. Third Party Providers

(a) You acknowledge that:
(i) parts of the Site; and
(ii) parts of the Content,are provided or maintained by Third Party Providers and not by us.
(b) Your correspondence or dealings with any Third Party Provider are solely between you and that Third Party Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings.

9. Links and Advertisements

(a) We have not reviewed all of the sites linked to the Site and are not responsible for the content or accuracy of any off-site pages or any other sites linked to the Site (including without limitation sites linked through advertisements or through any search engines).
(b) Some links which appear on the Site are automatically generated, and may be offensive or inappropriate to some people. The inclusion of any link does not imply that we endorse the linked site, and you use the links at your own risk.
(c) Your correspondence or dealings with, or participation in promotions of, advertisers on the Site are solely between you and such advertisers.
(d) We will not be liable or responsible for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of advertisements on the Site.

Privacy Statement

This Privacy Statement sets out how we collect, use, manage and protect the personal data or information (“Data”) that we may collect from or about you. It applies to all individuals whose Data may be handled, whether as controller or processor, by the Lintex Industrial Limited (“Lintex”, “we”, “us” or “our”, being Lintex, its subsidiaries, affiliates and associated companies, if any).

1.Protecting your privacy

We are committed to processing your Data in accordance with the required standards. This includes protecting your privacy and ensuring the security of your Data in compliance with, in particular and where applicable, the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong) (the “Ordinance”), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “GDPR”) where applicable.

Before using and providing your Data for the purposes as set out in this Privacy Statement, we may be required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use your Data in the manner as specified.

2.Your Data

We may collect, use and hold a range of different Data about you. For the purposes of carrying on our business (including the verification of your identity to detect, prevent and address fraud, security or technical issues, the registration, activation and management of your account with us, and the billing and charging of our products and services (collectively, “Service(s)”)) and complying with laws, rules, guidelines, regulations and/or requests issued by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies, you may be requested to provide Data such as, but not limited to:

(a)the name, date of birth and other details documented on your Hong Kong Identity Card or other legal identity card, travel document, student card and/or driver’s licence;

(b)contact details including name, address, phone number, mobile telephone number and/or email address;

(c)Data that you have shared with third party social media platform operators (e.g. account login name, profile picture, contact details);

(d)payment details including credit card, debit card and other electronic banking Data;

(e)account details or Data relating to Services registered with us including the relevant PIN, username or password, account numbers and/or service numbers;

(f)device specific information such as hardware model, operating system, version, unique device identifier, serial numbers, setting configurations and software and mobile network configuration;

(g)information about how you use our Services such as your network usage, how you useour network, and your location when you are using our Services;

(h)information that allows us to identify you for verification purpose including biometric information like your fingerprints and voice pattern;
(i)health and biometric information;

(j)your credit and service history to enable us to assess your eligibility to our offers of Services or to accommodate your request for transfer of Services or your account with us;

(k)all Data requested by applicable government authorities, courts, law enforcement or other authorities or regulatory bodies to enable us to comply with or in connection with any law, rule, regulation, judgment or court order (whether within or outside of Hong Kong); and

(l)any other Data as may be required by any members of Lintex Industrial Limited and/or their respective contractors, sub-contractors, intermediaries, agents, business partners or representatives, brokers, underwriters from time to time and which is necessary for the provision of the Services.

In some instances, where required by law to do so, we may seek your consent to process the following types of “Special Data” to us so that we may further improve our Services and/or better tailor the type of information or content that we present to you:

(a) age;

(b) gender and ethnicity;
(c) marital status;

(d) salary range and employment details;

(e) education and profession;

(f) hobbies and leisure activities;

(g) the Services that you have subscribed for; and

(h) family and household demographics.

Provision of the Special Data mentioned immediately above is optional although, where the requested Service is a personalised Service or provision of a product is dependent upon your provision of all requested Data, failure to provide the requested Data may prevent us from providing those particular Services to you.

Occasionally, you may need to provide Data about other individuals to us. If so, we may require you to confirm your compliance with Part VIA of the Ordinance including confirming that you have informed those individuals of the use, disclosure and transfer of Data from you to us and from us to third parties and possible disclosure of the individual’s details (including their usage of our Services and loyalty programs (if any)) by us to you;

and that you have obtained those individuals’ authorisation and/or consent to such use, disclosure and transfer (or the extent to which such authorisation and/or consent was obtained). You should also advise them that we can be contacted for further information at the details stated under the “How to contact us” section below.

Data supplied by you will be held by one or more members (if any) of Lintex Industrial Limited, and will be accessible by employees of such member(s) and authorised third parties (consistent with the situations or for the purposes set out in this Privacy Statement) or as otherwise indicated by prior notice to you or, where required, by obtaining your consent.

3.How we collect Data

We collect Data in a number of ways, including from:

(a)you directly, for example, when you provide Data by phone or via email, attend our functions, complete an application form or agreement for one of our Services, or when you submit your Data through our websites, mobile or TV apps, or over any customer service hotlines or online chat sessions; or when you contact us with a query or request; or during the ordinary course of the continuation of our business relationship with you; or when we are legally required to do so;

(b)third parties such as related entities, business partners, or other customers, or your representatives with appropriate consent from you;

(c)publicly available sources;

(d)our own records of how you use our Services;
(e)your visits on our websites, or mobile or TV apps (see “Privacy Data” section below);and/or

(f)your participation in surveys or marketing promotions organised by us or on our behalf.

4.Privacy Data

To better serve your needs and preferences, our web servers may collect Data relating to your website, device or app activity. We may also collect aggregated, anonymous, statistical data on the server’s usage so that we may better cater to the behaviour of users of our websites and mobile and TV apps. This type of Data may include, but is not limited to:

(a)browser type, version and user agent;
(b)operating system;

(c)IP (Internet Protocol) address and/or domain name;
(d)connection data, statistics on page views and/or referral URLs;

(e)device ID, location and phone contacts;
(f)videos watched or searched for;

(g)links or images clicked on;

(h)cookies and/or browser, app or web server log data; and

(i)device and software characteristics and/or configuration.

Some of our websites use cookies or similar tracking tools on your machine or device in order for us to, for example, personalize your user experience and/or maintain your identity across multiple webpages and/or Internet sessions. This Data may include, but is not limited to, relevant login and authentication details as well as Data relating to your activities and the preference configurations on your device and across our websites and mobile and TV apps. Our websites are initially set up to accept cookies. You can opt-out of or delete historical cookies by changing the settings on your web browsers; however, if you do so, you may find that certain features on our website and/or our app do not work properly.

5.How we use your Data

We may collect, retain and use your Data for the following purposes:

(a)to verify your identity;
(b)to process your application to subscribe to our Services and loyalty programs (if any);

(c)to carry out matching procedures, as defined under the Ordinance;
(d)to verify your eligibility to our offers of Services, games and/or promotions or other events;

(e)to provide, activate and/or renew Services and loyalty programs (if any) that you may have subscribed for;

(f)to provide you with rewards, promotional benefits, updates, offers and invitation to events;

(g)to promote and market our Services to you;

(h)to conduct credit checks and detect fraudulent activities in compliance with the Anti-Money Laundering and Counter-Terrorist Financing (Financial Institutions) Ordinance (Chapter615 of the Laws of Hong Kong) and in relation to other compliance purposes;
(i)to perform research or analyses so that we may improve and optimise the Services and/or loyalty programs (if any) that can be made available to you;

(j)to conduct surveys and marketing, promotional, behavioural scoring for business operations and/or planning purposes;

(k)to carry out market and product analyses in order to generate statistical or actuarial reports(containing aggregated data that does not relate to any identified or identifiable individual);

(l)to enforce our contractual rights;

(m)to process any payment instructions, direct debit facilities and/or credit facilities in relation to our supply of Services to you;

(n)to maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;

(o)to maintain, enhance and develop our products and service offerings;

(p)to develop financial services and products;

(q)to evaluate your financial needs and insurance claims made by or against you, and to process claims involving you (including but not limited to making, defending, analysing, investigating, processing, assessing, determining, responding to, resolving or settling such claims);

(r)to comply with our legal, contractual or licence obligations in respect of Services and related industry practices;

(s)to comply with applicable laws in or outside Hong Kong as may be required by applicable government authorities, courts, law enforcement, or regulatory or investigation bodies, in relation to the supply of Services and/or loyalty programs (if any) to you, including to assist in the prevention, detection of crime or possible criminal activities; and

(t)to distribute our publications and research materials as well as those of our business partnersand counterparties.

6.Our legal basis for using your Data including how we disclose your Data

We have a legitimate interest in properly administering the Services. In addition, our use of your personal data may be necessary for the performance of the Services that you have requested. In order to provide the Services that you have requested, we may, to the extent permissible under applicable laws and regulations, disclose your Data to organisations or parties outside of Lintex Industrial Limited (which may be within or outside of Hong Kong) (collectively, “Organisations”). Your Data is disclosed to these Organisations for the strict purpose of enabling us to supply our Services to you.

In some circumstances as mentioned above, we may need to ask for your consent to use your Special Data where required by law to do so.

These Organisations provide support services to our businesses and operations including without limitation:

(a)customer enquiries;
(b)courier, delivery, logistic and warehouse services;

(c)mailing operations;

(d)billing and debt-recovery functions;

(e)information technology services;

(f)installation, maintenance and repair services;
(g)marketing, advertising and telemarketing services;
(h)market research;
(i)customer usage and behavioural analysis;

(j)process management;

(k)after sale services;
(l)surveys;
(m)website usage analysis; and

(n)cloud storage services.

We take the required steps to ensure that these Organisations are bound by appropriate confidentiality and privacy obligations in relation to the protection of your Data and that they use your Data for the sole purpose of carrying out the services for which they have been engaged, and not for their own or other purposes (including direct marketing).

In addition, we may disclose your Data:
(a)to your authorised representatives and/or your legal advisers when requested by you to do so;

(b)for the purposes of providing administrative, payment, collection, business, legal and/or operational support, to the following parties:

(i)credit-reporting and fraud-checking agencies;

(ii)to financial institutions, charge or credit card issuing companies, credit providers, credit bureau, collection agencies or security agencies;

(iii)telecommunications network operators;

(iv)electricity suppliers;
(v)our affiliates, overseas offices, assignees, transferees and representatives;

(vi)our professional advisers, including our accountants, auditors, lawyers and insurers;

(c)to banks, hotels, insurance companies, insurance brokers, underwriters, billing agents and various business partners for reward redemption purposes and benefits applicable to members of our loyalty programs (if any), including without limitation for the purpose of registering members for loyalty program related events;
(d)to government and regulatory authorities and other organisations, as required or authorized by law;

(e)to organisations who manage our business and corporate strategies, including those involved in a transfer or sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation);

(f)to any proposed or actual participant, assignee or transferee of all or any part of the relevant member of our operations or business; and/or

(g)to charities or non-profit organisations.

7.Direct Marketing (if applicable)

We may, in compliance with applicable laws, rules, regulations and licence requirements, use your Data (including without limitation name, contact information, phone number, residential/office address and email address and information about the Services you have purchased), for us (including our subsidiaries, affiliates and associated companies, if any) and our respective dealers, suppliers, licensors, providers and/or business partners (collectively, “Service Providers”)) to provide you with direct marketing content (pursuant to which we may or may not receive remuneration in return), including sending to you notices and/or updates about gifts, discounts, privileged offers, benefits and promotions related to Services offered by us and/or the Service Providers, including without limitation: energy, utilities, TV, telecommunications, over-the-top (OTT) services, content services, mobile voice, SMS and data communications, IDD/roaming, Internet connectivity, cloud services, mobile payment, entertainment, secretarial services, personal assistant services and information services (such as weather, finance and news information), device accessories, mobile applications and software, computer peripheral, accessories and software (including notebooks, handsets, mobile devices and accessories, keyboards, security installations and mobile applications), reward, loyalty and privilege programs, lifestyle, networking events, travelling, banking, alcohol, tobacco, sports, music, gaming, transportation, household products, food and beverages, finance, insurance, wealth management services and products, pensions, investments, brokering, financial advisory, credit and other financial services and products, betting, education, health and wellness, beauty products and services, fashion and accessories, electronics, electrical, social networking, technology, e-commerce, logistics, retail, home and décor, media and high-end consumer products and services. Marketing may be carried out in a variety of ways (such as in the form of a letter, bill insert/message, email, digital SMS, MMS, instant message, app push notification, targeted TV message, by telephone, social media or advertisements on websites or other means).

Before using and providing your Data for the purposes as set out in this Privacy Statement, where we are required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may we use and provide your Data for any promotional or marketing purpose.

We will honour each individual’s request to not use his/her Data for the purposes of direct marketing. You may opt-out from receiving direct marketing material and/or communications from the relevant Service and/or loyalty program (if any). At the same time, you may resume receiving the same (if you have previously opted-out of receiving such material and/or communications from the relevant Service and/or loyalty program (if any) by making a written request to our Privacy Compliance Officer together with your registered name and service account number, registered telephone number or login name (as applicable).

8.Transfer of Data outside Hong Kong

At times it may be necessary and/or prudent for us to transfer your Data to places outside of Hong Kong, for instance, for the prevention, detection or investigation of crime or for storage, processing and other purposes for which the Data were collected. In the event that we do transfer your Data outside of Hong Kong, we will do so in compliance with the prevailing requirements of the Ordinance and the GDPR where applicable.

The safety of your Data is important to us

All required efforts are made to ensure that any Data held by us is stored in a secure and safe place and is accessible only by our authorised employees or other Organisations referred to in this Privacy Statement.

When we pass your Data to third party Organisations for them to process, we seek to ensure that they have appropriate security measures in place to keep your Data safe and to comply with applicable principles in relation to data protection. Some of the people we share your Data with may process it overseas. You can contact us for more information about the safeguards we use to ensure that your Data is adequately protected in these circumstances.

9.Retention of your Data

We will retain your Data in accordance with our internal policies. Our policies are in compliance with the Ordinance and the GDPR where applicable, and cover the following principles:

(a)Data will only be retained for as long as is necessary to fulfil the original or directly related purposes for which it was collected, unless the Data is also retained to satisfy any applicable legal, regulatory or contractual obligations; and
(b)Data are purged from our electronic, manual and other filing systems based on the above criteria and our internal procedures.

10.Links

Our website (including but not limited to www.lintexhk.com) and mobile and TV applications (if any) may contain links to other websites, webpages and mobile and TV applications operated by third parties. We have no control over the content of the linked websites, webpages and mobile and TV applications or the way in which the operators of those websites, webpages and mobile and TV applications deal with your Data, and are not responsible for the content of such third party websites, webpages or mobile and TV applications. You should review the privacy policy of such third party websites, webpages and mobile and TV applications to understand the ways in which your Data may be used by those third parties.

11.Your right to access, correct and delete Data

We take all reasonable precautions to ensure that the Data we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that Data depends to a large extent on the Data you provide. You have a right to request access to, and correction of, your Data and we recommend that you:

(a)let us know if there are any errors in your Data; and

(b)keep us up-to-date with changes to your Data.If you wish to access or amend any of your Data we hold , or request that we delete any of your information that is no longer necessary for the provision of our Services, you may contact us in the manner as set forth under the “How to Contact Us” section.

We may apply an administrative charge for providing you with access to your Data in response to such request. You may decline to share Data with us and/or withdraw any consents which you may have provided, in which case, we may not be able to provide you with some of our Services.

At any time, you may object to us holding or processing your Data, on legitimate grounds, save and except as otherwise permitted by the applicable law.

12.How to contact us

For all issues and enquiries regarding our compliance with our obligations under the Ordinance and the GDPR where applicable, and any request for access to, correction or deletion of your Data, please contact us by email to:

info@lintexhk.com

To raise an issue regarding our handling of your Data, please contact us in order that we can attempt to resolve your issue.

This Privacy Statement may be amended from time to time and all handling of Data will be governed by the most recent version of this Privacy Statement, available on our website at www.lintexhk.com. If there is any inconsistency between the English and Chinese versions of the Privacy Statement, the English version will prevail.